Kalae Products (Pvt) Ltd

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Privacy Policy 

Privacy Policy

At Kalae Products (PVT) LTD, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://kalaeproducts.com.

1. Information We Collect

1.1 Personal Data

When you interact with our website, we may collect the following personal information:

  • Name, email address, and contact details (when filling out forms or making inquiries).
  • Billing and shipping addresses (for orders and transactions).
  • Payment information (processed securely through third-party payment gateways).
  • Any other details you provide when communicating with us.

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on the site, and referring URL.
  • Cookies and tracking technologies (see Section 4 for details).

1.3 Comments & User-Generated Content

  • If you leave a comment, we collect the data shown in the comment form, as well as your IP address and browser details for spam detection.
  • An anonymized string (hash) of your email may be shared with the Gravatar service to check if you have a profile image.

2. How We Use Your Data

We use your information for the following purposes:

  • To Provide Services: Process orders, manage accounts, and respond to inquiries.
  • To Improve User Experience: Analyze trends and optimize website performance.
  • To Send Marketing Communications: Share promotional content, newsletters, or offers (with your consent).
  • To Ensure Security: Detect fraudulent activity and prevent spam.
  • To Comply with Legal Obligations: Adhere to applicable laws and regulations.

3. How We Share Your Data

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping companies, and analytics services) to fulfill business operations.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Marketing Partners: Only with your consent for targeted promotions.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us analyze traffic and improve services.
  • Marketing Cookies: Used for personalized advertising.

You can manage cookie preferences through your browser settings.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from external websites behaves just as if you visited the other website. These sites may collect data, use cookies, and track interactions.

6. How Long We Retain Your Data

  • Comments and metadata are retained indefinitely for moderation and spam detection.
  • Registered users can see, edit, or delete their personal information at any time (except usernames).
  • Transaction records are stored for legal and accounting purposes.

7. Your Rights Over Your Data

As a user, you have the right to:

  • Access Your Data: Request an exported file of the personal data we hold.
  • Request Data Deletion: Ask us to erase any personal data (excluding data required for legal or security purposes).
  • Opt-Out of Marketing: Unsubscribe from marketing emails anytime.

For data access or deletion requests, please contact us at kalaeproducts105@gmail.com.

8. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, you can reach us at:

Contact Us

📍 Kalae Products (PVT) LTD
Address: No 212/2, Makola North, Makola, Sri Lanka
Email: info@kalaeproducts.com
Phone: +94 718 121 105 / +94 776 494 959 / +94 117 992 205

 

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.